SHIPPING & RETURNS

Since your frame is built to order and features the finish of your choice, all sales are final with no returns. I Am Cook Bicycles warrants to the original retail purchaser that our frames are free from defects in material and workmanship for a period of 90 days for the original retail purchaser. This warranty is offered solely to the original retail purchaser, and is not transferable to subsequent purchasers. I Am Cook Bicycles' sole obligation under this warranty is to, at its discretion (a) repair the defect at no charge, (b) exchange the frame with a frame that is functionally equivalent to the original frame or (c) credit the original frame purchase price towards the purchase of a new frame. I Am Cook Bicycles must be notified in writing of any claim under this warranty within 30 days of discovering any defect. To the extent that any defect or failure is reasonably attributable to abuse, misuse, alteration, modification, accident, neglect, improper assembly, installation or maintenance or other abnormal, excessive or improper conditions or use, this warranty will be void. The duration of any implied warranty or condition of merchantability, fitness for a particular purpose or otherwise on any I Am Cook Bicycles frame shall be limited to the duration of the warranty as set out above. In no event shall I Am Cook Bicycles be liable for any loss, inconvenience or damage whether direct, incidental, consequential or otherwise, resulting from breach of any express or implied warranty or condition except as set forth herein.